Solutions

Social Search

With Connectbeam Spotlight, You’ll Never Search Alone

Today, people search for information alone. Their search results don’t tell them what information others have searched and found useful or connect them to the expertise of their colleagues. Social search from Connectbeam SpotlightTM changes all that – it means you’ll never need to search alone again.

Enterprise workers spend a significant portion of their day looking for relevant, accurate information to inform their current projects. Yet, studies show that they usually fail to find the information they need.

In major part, this problem is caused by searching in a vacuum. After all, the best way to turn information into reliable knowledge is to build on the information that others have found useful.

Social search from Connectbeam Spotlight means that organizations and their employees never have to search alone again, and their employees no longer have to search without a framework. Instead of looking at long lists of search results with no context, employees are first shown the results that their colleagues have bookmarked and tagged.

Social search from Connectbeam Spotlight means you will never have to search alone again.

How Social Search Works

Whenever you search for information in Connectbeam Spotlight or when using Connectbeam Spotlight integrated into your enterprise search engine, your search results begin with a list of links that have been bookmarked and tagged by your colleagues.

Examining these search results, you see the social context of information indicating a far higher degree of relevancy than generic search results to find the communities under which your colleagues have clustered information, and what other keywords they have used to save related information.

The result is a faster way of getting better results every time you search.

Benefits

  • Information Pathways: every search result leads you naturally to find other information that’s relevant to you.
  • Knowledge Creation: The more you’re able to view information in the context of other information and colleagues’s expertise, the easier it is to turn information into new knowledge.
  • Collaboration: As the information you find points to the colleagues who first bookmarked and tagged it, you’re able to locate and connect with potential contributor to your project.
  1. ...and many more.